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News & New Items, Announcements  -  FAQs

    Important Notice:  For clients, prospective clients

Spyware, root kits, keyloggers, invasive software programs (programs that take over computers, steal sensitive information, identity factors) are reported to be on the rise. This is our experience as we remove these often. These are delivered by email or picked up from visiting websites. Anti-virus programs do NOT cover all these threats, and do not pick up significant threats. We use and recommend SUPERAntiSpyware, an award-winning package. 

    SUPERAntiSpyware is the most thorough scanner on the market. Their Multi-Dimensional Scanning and Process Interrogation Technology will detect spyware other products miss. Easily remove serious threats and pests such as WinFixer, SpyAxe, SpyFalcon, and thousands more. Repair broken Internet Connections, Desktops, Registry Editing and more with their unique Repair System. Their Dedicated Threat Research Team scours the web for new threats and provides daily definition updates.

• Detect and Remove Spyware, Adware, Malware, Trojans, Dialers, Worms, KeyLoggers, HiJackers, Parasites, Rootkits, and many other types of threats.
• Light on System Resources and won't slow down your computer like many other anti-spyware products. Won't conflict with your existing anti-spyware or anti-virus solution.
• Avoid Costly Downtime & Repair Costs by simply protecting yourself and preventing serious problems.

FAQs - Frequently Asked Questions...

  Q. Do you provide websites? Other website services, like editing or search engine optimization or email services?
  A.  We're often asked this question because of our computer orientation, but NO is the answer. We are specialists in computer repair, network design etc. Hosting and publishing a website, creating it, and all that goes with it is a whole other ball of wax - not our expertise. We found our web provider because they provide websites and services for a number of our clients who are very well satisfied, as we are. Very high marks. We recommend Don Calderwood and his company, Hawkeye Services, without reservation. AT&T trained, over 10 years experience, local, solid service. Call him at 440-352-0393 or click on the web logo for more info appearing on his website.

  Q.  Do you work on MACs?
  A. No, we don't. This is a world away from PCs. Call us, and we may have a provider to refer you to depending upon your location.

  Q. Do you work on home computers?
  A. Yes, but ONLY on a "carry-in service" basis. Call, but you'll have to bring in your equipment. We provide service calls to homes ONLY if it is a full, legitimate, in-home business. Please call us first before you bring in your equipment for full troubleshooting, diagnostics, testing, etc., to discuss what's necessary. For a map and exact directions, MAP.

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